Return and Refund Policy

Thank you for purchasing at Lojens website and BCS Preparation with Lojens app.

A Refund Request will be deemed valid only if made through an email to refunds@lojens.com specifying your email address or phone number used during registration within 7 days from the time of purchase.

No refund request will be considered valid after 7 days of purchase. No refund is applicable for Study Plans, Course Book, Model Test Purchases.

Refunds shall be made to the bank, mobile financial services account, or card with which the purchase was made within 10 days of the refund request being successfully processed and approved by Strings Solutions. This confirmation will be sent to the user by email.